About the role

AIME is VDP’s new agentic AI platform. This role exists to get AIME into the hands of our people and our customers fast — and make it stick. You’ll own early-stage adoption: onboarding, demos, enablement, use-case packaging, and the feedback loop that turns real usage into a better product and clearer go-to-market.

This is a growth-stage, hands-on role. You’ll be on the tools, not just writing slides.

Outcomes we care about

● VDP teams adopt AIME as a default way of working in day-to-day delivery

● New customers get to value quickly (clear “first win” in days/weeks, not months)

● Demos convert because they’re crisp, relevant, and outcome-led

● We build a repeatable library of use-cases, templates, and proof points

● Product feedback is structured, prioritised, and grounded in usage

Responsibilities

1) Drive internal adoption at VDP

● Run AIME onboarding for new starters and existing teams

● Host regular enablement sessions (“lunch & learns”, clinics, office hours)

● Create playbooks: “how we use AIME at VDP”, reusable workflows, prompt patterns, do/don’t guidance

● Identify friction points (process, UX, permissions, training gaps) and push fixes through

2) Get customers to value quickly

● Lead customer onboarding and early adoption plans (especially pilots)

● Facilitate discovery workshops that translate business problems into AIME workflows

● Support customers in building first workflows/agents and measuring impact

● Capture success stories and turn them into repeatable onboarding assets

3) Own demos and early-stage sales enablement

● Build and maintain a high-quality demo environment (with multiple industry-flavoured demo flows)

● Deliver live demos to prospects and customers (including C-level)

● Create sales enablement assets: demo scripts, battlecards, one-pagers, FAQs, “what to show when”

● Work closely with Sales to improve conversion and shorten time-to-confidence

4) Content that actually drives adoption

● Produce practical content: short videos, walkthroughs, use-case explainers, internal guides

● Create lightweight thought-leadership where useful (LinkedIn posts, webinars), but always grounded in real product capability

● Keep messaging consistent: what AIME is, who it’s for, where it wins, where it doesn’t

5) Run the feedback loop into Product/Engineering

● Gather and structure feedback (what, who, impact, frequency, workaround)

● Prioritise with the team; track progress and close the loop with users

● Use telemetry + qualitative feedback to spot drop-off points and improve activation

Key interfaces

● Sales: demos, enablement, objection handling, use-case packaging

● Engineering/Product: roadmap input, bug triage, UX friction, release comms

● Delivery teams: internal adoption and “how we ship with AIME”

● Customers: onboarding, pilots, expansion, case studies

Skills & experience

Must have

● Strong communicator: can explain technical concepts clearly to non-technical audiences

● Confident presenter: live demos, workshops, stakeholder meetings

● Commercial instincts: understands value, ROI, and what makes customers say “yes”

● Hands-on builder mindset: can learn the product deeply and make it real for people

● Highly organised: can run multiple onboardings/pilots without things slipping

Nice to have

● Experience in customer success, solutions consulting, product marketing, devrel, or enablement

● Familiarity with LLMs/agents/workflows (you don’t need to be an engineer, but you must be technically credible)

● Experience working with enterprise customers (security, governance, stakeholders, procurement reality)

Personal characteristics

● High energy, proactive, and comfortable with ambiguity

● Curious and quick to learn

● Strong taste: knows what “good” looks like in a demo, a guide, a workflow

● Low ego, high ownership: does what needs doing

● Not “fluffy”: you care about adoption metrics, not vanity output

How we’ll measure success

● Internal: % of employees using AIME weekly; number of active internal users; repeat usage; documented workflows created/adopted

● Customer: time-to-first-value; pilot activation rate; expansion/renewal indicators; NPS/CSAT for onboarding

● GTM: demo-to-next-step conversion; sales cycle support effectiveness; content used by Sales and customers

Practical details

● Location: Anywhere in the world, but able to work UK hours

● Travel: Possible occasional customer visits and events

● Reports to: CEO

Benefits

“Yoodoo” - You can go offline and spend 2 hours of your work time every week on any activity that serves your mental or physical health;

You will get 25 days paid Annual Leave per annum;

Paid maternity leave;

Paid paternity leave;

Paid sick leave;

Remote working

Union - who provide assistance and service to everyone at VDP

About VDP

🌟Founded 12 years ago in the UK, our company has a worldwide team that offers technology services.

👔 We help various clients, including those without their own developers. For them, we build entire teams to develop software from the ground up. We also assist clients who already have platforms and development teams but need help speeding up their work or starting new projects.

🛠️ Our skills include a broad range of technologies such as C#, Python, C++, Angular, React, Node.js, and both native and hybrid app development, as well as AI. Since we started, we have always worked remotely, so we don’t have an office, and everyone works from home.

🌲 We are a certified B Corp and have proven we are a force for good for our Employees, our Customers, are suppliers our Communities and the Environment.

❤️ 10% of what we make goes to our VDP Trust, helping to support projects for Women and Girls around the world.

Through our work, our values and our actions, we aim to be a force for good, not just for ourselves and our customers, but for our communities and the world at large;

We have four values that we all live by. These are Collaborate, Compassion, Honesty and Inclusion;

Product Evangelist (AIME)